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CSL 5 year guarantee
5 year guarantee, free of charge from CSL

Product selection

As one of the UK's few specialist sofa retailers, the CSL selection process is strongly oriented toward quality and durability as well as value. Before allowing supply of a piece of upholstery from any manufacturer, our buying team not only inspect and assess the factory but also check the method of manufacture of every model and design produced. Upholstery and sofas in particular are hand made products and as such variation and inconsistencies are common. For this reason CSL take great care in supplier choice, working with only factories where quality standards are process driven and maintainable.

 

This means that when a model is on display in the store, we are supremely confident in it's intrinsic quality. To represent our own confidence in our products and in addition to your statutory rights as a UK consumer we include our own 5 year warranty, free-of-charge with your new furniture.

 

 

The unique CSL 5 year Gurantee

Our 5 year guarantee

Every structural component of your new sofas and chairs is covered comprehensively by our 5 year warranty. Specifically all framework, joints, springs and suspension system are warrantied for a period of a full 5 years by CSL.

 

Excluding normal fair wear and tear and all covering fabrics, leather and fillings, this means that should any structural component of your furniture fail during normal use it will be repaired free-of charge by CSL for a period of 5 years (subject to our terms and conditions).

 

Your duty of care

As with any warranty or protection, in offering this service we assume proper care of your furniture by reference to your care instructions, normal use in a domestic environment and no abuse from pets, children or any other source.

 

Find out more about our exclusive sofa shiled

Protection from everyday stains and accidents

In addition to your 5 year guarantee, we realise that there are many occasions where inadvertant damage can occur to upholstery. With this in mind CSL offer our own Sofashield service. This is an additional service, designed to protect you from having to live with the result of everyday stains or accidents and to keep your furniture looking at it's best.

 

This service is charged on a per seat basis and protects you for 5 years from the date of delivery of your new sofa. (Only available before delivery is made)

 

Click here for full details of our Sofashield service >>